Never Say “Never” Again

I cringe when I hear team members speak in absolutes. “Everyone thinks this way….” Really? … Continue reading
I cringe when I hear team members speak in absolutes. “Everyone thinks this way….” Really? … Continue reading
You’ve just scheduled a high stakes meeting with a very important client, your boss or a … Continue reading
Have you ever had someone keep bringing up the same topic? Like a dog with … Continue reading
As my kids were devouring Harry Potter books, I was devouring Frank Pacetta’s book, Stop … Continue reading
Since I work with a lot of workplace teams, I am often asked, “How do … Continue reading