As a boy growing up in Crapaud, one of my favourite things was go out … Continue reading
Posts tagged "customer service"
For the last decade, improving the customer experience (CX) has been gaining momentum in strategic … Continue reading
It seems like everyone is talking about the customer experience these days. Employers are exhorting … Continue reading
A government bureaucrat becoming an entrepreneur (although not unheard of) is not a common occurrence. … Continue reading
Have you ever had an amazing customer experience where everything smacks of the brand promise? … Continue reading