As a facilitator of myriad customer experience conversations, journeys, and maps, I have always been … Continue reading
Posts tagged "book review"
My neighbor, Linda, recommended the book Why Don’t They Get It? Overcoming Bias in Others … Continue reading
For years, I’ve been searching for a suitable book to give to potential mentees to … Continue reading
Companies all across the economic spectrum are making use of teams. They go by a … Continue reading
Even if you don’t think you need to read this book, You do!