Many books on “Change” are highly theoretical; whereas Lior Arussy’s latest book, Next is Now: 5 Steps for Embracing Change – Building a Business that Thrives into the Future asserts that change is highly personal. Whether you are leading changes within … Continue reading
Every organization strives to achieve higher levels of engagement and loyalty both from their employees and their customers. Is it possible for leaders to create that engagement, maintain a competitive advantage, and maximize profits in this climate when people are … Continue reading
When I am speaking, people often ask if there are businesses in other parts of the world experiencing similar problems as us in North America. Based on my experience, the answer to that would be “yes.”
This is a terrific activity to creatively demonstrate the use of the force-field analysis “tool.” This exercise is ideal for 8 or more people and requires 10 minutes. You will need a long rope with red tape in middle and … Continue reading
Although 2018 is looking very optimistic on many fronts, we are still experiencing the effects of uncertainty in some areas. This past year, we faced political anxiety, a polarization of viewpoints, financial failures, earthquakes, droughts, fires, floods, and myriad other … Continue reading
I was recently facilitating a mastermind group of entrepreneurs and one of the topics for discussion was about “designing the best year of your life.” This noble aspiration captured my attention since Joe and I have been “homeless” waiting for … Continue reading
This week, I will not write about a successful entrepreneur, an amazing inventor, or business owner. Rather, let’s talk about a custodial worker who lives by the old expression, “A penny saved is a penny earned,” and has learned the … Continue reading
In my line of work facilitating retreats and strategic planning, I often meet with an executive who will outline what he or she has in mind for the event. Sometimes, the “vision” for the day is so crystal clear that … Continue reading
This team activity allows you to creatively demonstrate the power of a collective vision. It works with any size group and requires about 5 minutes. You will need easel paper and a marking pen.
I was talking to a client this past week about my last blog posting and she asked, “So what’s the difference between a process map and a customer journey map?” A great question, indeed as they are really two sides … Continue reading
Years ago I asked a young relative what he wanted to do after he completed his education. His response was: “I want to own my own business”. “That’s great,” I said. “But why?”
At church this past Sunday, a lady told me her son came away from one of my events inspired and positive about his future. However, she continued to imply that my remarks about a person’s ability to get anything they … Continue reading
According to Statistics Canada, over 1,000 people turn 65 every single day which means more people are contemplating retirement now than ever in history. Studies show that some are thinking about working beyond the traditional age of retirement, while others … Continue reading
Abraham Lincoln once said, “The best way to predict your future is to create it.” And now is the best time of the year to do that. At a year-beginning meeting, I once had a participant say, “But we spoke … Continue reading
This past week I spoke with Dave Duffy, general manager of Atlantic Adjusters. I asked him: “What do you feel is the biggest issue facing companies over the next five years?” His answer: “Succession planning”.
