About Kristin

Kristin Arnold is known for her practical and concrete approach to helping teams think things through in order to make better decisions and achieve sustainable, substantive results.
A wide range of clients depend on her for insight into what works best for teams today: Challenger Space Center for Space Science Education, KPMG, Make-A-Wish, Marathon Oil Company, Mercedes Benz USA, Mutual Funds Dealer Association, Nature Conservancy, National Aeronautics and Space Administration (NASA), Raytheon Corporation, US Armed Forces, U.S, Food & Drug Administration, U.S. Naval Institute…just to name a few.

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Kristin Arnold, President and
Founder

Kristin J. Arnold, MBA, CSP, CPF Master is the president and founder of Quality Process Consultants, Inc., with offices in Scottsdale, Arizona, and Cape Traverse, Prince Edward Island, Canada.

As a high stakes meeting facilitator, keynote speaker, and professional panel moderator, Kristin has worked with over a hundred different organizations, three hundred different teams, and presented to over a half a million people around the world on the topics of leadership, strategy, innovation, critical thinking, and teamwork.

As one of the first female graduates of the United States Coast Guard Academy and the first woman stationed onboard an ocean-going buoy tender, Kristin learned early on about working with others. In 1990, she became one of the first Coast Guard facilitators – and made every mistake one could! Frustrated, she avidly researched this nascent skill called “facilitation” and found herself training a cadre of internal facilitators. By 1992, companies were asking her to teach their people how to facilitate and lead teams! Since then, she has been sharing her concrete approach to leading teams with a treasure trove of practical concepts, tools and techniques her clients can apply immediately to see positive, sustainable results.

Kristin’s passion for leading teams is reflected in her writing, speaking, facilitation and consulting. She is an award-winning author, newspaper columnist and contributing author to myriad other team-based books such as The IAF Handbook of Group Facilitation. Her latest book, Powerful Panels: A Step-By-Step Guide to Moderating Lively and Informative Panel Discussions was published in November 2013.

Featured in numerous publications such as Harvard Business Update, USA Today, Selling Power, Kristin knows what it takes to lead, facilitate and participate on high performing teams. She was on the board and President of the National Speakers Association of the United States (2010-2011). She also served as President of the Downtown Hampton (Virginia) Development Partnership (2001-2), a nonprofit business organization attributed to turning Downtown Hampton from a quaint, sleepy town to a thriving entertainment, retail and residential center. She retired from the USCG Reserves in 2002 as a Lieutenant Commander.

Kristin is on the Executive Development Faculty in the Schulich School of Business at York University in Toronto, specializing in Leadership Through Teambuilding.

Download Kristin’s Printable Bio

Kristin Arnold is on the Executive Development Faculty in the Schulich School of Business at York University in Toronto, specializing in Leadership through Team Building. Kristin has earned two certifications within her core competencies:

Certified Speaking Professional (CSP) from the National Speakers Association (2002)
Certified Professional Facilitator (CPF) from the International Association of Facilitators (2002)
Certified Professional Facilitator | Master (CPF |M) from the International Association of Facilitators (2019)

Kristin is also certified to administer several assessment tools that assist people in determining their thinking styles, personality preferences, and management effectiveness:

Myers-Briggs Type Indicator®
Kolbe™
Human Synergistics’ Group Styles Inventory™
Organizational Culture® Inventory

As an active member of her community, Kristin has received the following awards:

Smart Magazine’s 100 Inspiring Women: Innovator (2018)
Global Speakers Federation Presidential Award for Service (2015)
Axiom Book Award for Boring to Bravo (2012)
National Speakers Association Presidential Award (2012)
Capital Outstanding Speaker Award (2007)
National Speakers Association Presidential Award (2005)
Outstanding Woman of Hampton Roads (2001)
Virginia Speakers Association Chapter Member of the Year (2001 and 2002)
Hampton Roads Inside Business Rising Stars “Forty Under Forty” (2000)
Women in Business Advocate of the Year for the Virginia Peninsula (1998)

Yes, Kristin is tall. 5’10” in bare feet with a 36” inseam, so she just looks really, really tall.
Kristin was one of the first women at the US Coast Guard Academy, graduating in 1982 and was the ONLY woman onboard an ocean-going buoy tender. She had to learn a lot about teamwork!
An avid reader, you’ll always find her toting around a pile of magazines, one business book and one novel – just for fun!
Kristin plays respectable golf, hovering around 100. Ask her about the time she played golf with Gary Player!
A gourmet cook, she loves to putter in the kitchen on the weekend. Her favorite spices come from Surfas, a store where she was born.

That’s a great question! Check out these eight reasons!

Bio

Kristin J. Arnold, MBA, CSP, CPF Master is the president and founder of Quality Process Consultants, Inc., with offices in Scottsdale, Arizona, and Cape Traverse, Prince Edward Island, Canada.

As a high stakes meeting facilitator, keynote speaker, and professional panel moderator, Kristin has worked with over a hundred different organizations, three hundred different teams, and presented to over a half a million people around the world on the topics of leadership, strategy, innovation, critical thinking, and teamwork.

As one of the first female graduates of the United States Coast Guard Academy and the first woman stationed onboard an ocean-going buoy tender, Kristin learned early on about working with others. In 1990, she became one of the first Coast Guard facilitators – and made every mistake one could! Frustrated, she avidly researched this nascent skill called “facilitation” and found herself training a cadre of internal facilitators. By 1992, companies were asking her to teach their people how to facilitate and lead teams! Since then, she has been sharing her concrete approach to leading teams with a treasure trove of practical concepts, tools and techniques her clients can apply immediately to see positive, sustainable results.

Kristin’s passion for leading teams is reflected in her writing, speaking, facilitation and consulting. She is an award-winning author, newspaper columnist and contributing author to myriad other team-based books such as The IAF Handbook of Group Facilitation. Her latest book, Powerful Panels: A Step-By-Step Guide to Moderating Lively and Informative Panel Discussions was published in November 2013.

Featured in numerous publications such as Harvard Business Update, USA Today, Selling Power, Kristin knows what it takes to lead, facilitate and participate on high performing teams. She was on the board and President of the National Speakers Association of the United States (2010-2011). She also served as President of the Downtown Hampton (Virginia) Development Partnership (2001-2), a nonprofit business organization attributed to turning Downtown Hampton from a quaint, sleepy town to a thriving entertainment, retail and residential center. She retired from the USCG Reserves in 2002 as a Lieutenant Commander.

Kristin is on the Executive Development Faculty in the Schulich School of Business at York University in Toronto, specializing in Leadership Through Teambuilding.

Download Kristin’s Printable Bio

Credentials

Kristin Arnold is on the Executive Development Faculty in the Schulich School of Business at York University in Toronto, specializing in Leadership through Team Building. Kristin has earned two certifications within her core competencies:

Certified Speaking Professional (CSP) from the National Speakers Association (2002)
Certified Professional Facilitator (CPF) from the International Association of Facilitators (2002)
Certified Professional Facilitator | Master (CPF |M) from the International Association of Facilitators (2019)

Kristin is also certified to administer several assessment tools that assist people in determining their thinking styles, personality preferences, and management effectiveness:

Myers-Briggs Type Indicator®
Kolbe™
Human Synergistics’ Group Styles Inventory™
Organizational Culture® Inventory

As an active member of her community, Kristin has received the following awards:

Smart Magazine’s 100 Inspiring Women: Innovator (2018)
Global Speakers Federation Presidential Award for Service (2015)
Axiom Book Award for Boring to Bravo (2012)
National Speakers Association Presidential Award (2012)
Capital Outstanding Speaker Award (2007)
National Speakers Association Presidential Award (2005)
Outstanding Woman of Hampton Roads (2001)
Virginia Speakers Association Chapter Member of the Year (2001 and 2002)
Hampton Roads Inside Business Rising Stars “Forty Under Forty” (2000)
Women in Business Advocate of the Year for the Virginia Peninsula (1998)

Little known facts

Yes, Kristin is tall. 5’10” in bare feet with a 36” inseam, so she just looks really, really tall.
Kristin was one of the first women at the US Coast Guard Academy, graduating in 1982 and was the ONLY woman onboard an ocean-going buoy tender. She had to learn a lot about teamwork!
An avid reader, you’ll always find her toting around a pile of magazines, one business book and one novel – just for fun!
Kristin plays respectable golf, hovering around 100. Ask her about the time she played golf with Gary Player!
A gourmet cook, she loves to putter in the kitchen on the weekend. Her favorite spices come from Surfas, a store where she was born.