We often think that conflict is bad – it is not.  In fact, conflict is natural and a very healthy part of doing business. Management and conflict is as natural as bread and butter.

This exercise works great to demonstrate the concept of informal roles and how it affects the team dynamic and decision-making process. Assemble a group of six or more people. The activity takes 30 minutes and you will need to have the … Continue reading

According to Statistics Canada, over 1,000 people turn 65 every single day which means more people are contemplating retirement now than ever in history.  Studies show that some are thinking about working beyond the traditional age of retirement, while others … Continue reading