According to educational psychologist Bruce Tuckman, when people come together to form a team, they go through a predictable pattern of behavior to achieve the work or activity.  Watch closely and you can see them move forward (and backward) through these … Continue reading

As managers at a large corporation, we would often joke about how after being promoted we were sent our “brain in a box” – standard operating procedures which told us how to think, what to say, what to do, and … Continue reading