It’s been a few months since I handed over the gavel of the National Speakers Association.  Oddly enough, most people expected me to go through PPD – post-presidential depression – a second cousin to post-partum depression.  I keep waiting for … Continue reading

Words matter – at least that’s what my dear friend and colleague, Pamela Jett says.  (Full disclosure: It is also the name of her communication training and consulting company!). It’s true.  The words you use to describe any change you … Continue reading