Check out the debate between Obama and Hillary and the pronoun “I”. My dear friend, , author of Branded Customer Service, has a unique insight: Janelle noticed that Barack rarely uses the word. “I”. She says, “Hillary uses it all … Continue reading

Ben Synder gave me a big bear hug. It took me a second to figure out who he is…it’s been a year since I have seen him. Ben is the CEO of Systemation, a “performance improvement learning solutions company” and … Continue reading

Coming to you from Philadelphia, PA, I am chaperoning my daughter (Marina)’s high school club at the Ivy League Model United Nations Conference. Mr. Bill Mansfield of the United Nations Environment Programme addressed the opening plenary session to 2,000 high … Continue reading