I am a huge fan of the song “Why Don’t You Just Meet Me in the Middle?” by Zedd and Maren Morris. Whenever it comes up on the radio, I turn it up and sing along. It’s got a catchy … Continue reading
Latest "Conflict Resolution" Posts
Recently, Barbara Mayhew commented in a blog about the P.E.I. WCB ruling that awarded benefits to a widow after her husband’s death was linked to workplace bullying and harassment.
Have you ever witnessed a manager who failed to step up and address a one-time problem with a specific solution, but rather created a general “policy” to regulate all employee behavior? This is not only indirect and unclear communication, but … Continue reading
One way to eliminate conflict is to say nothing, do nothing, be nothing. Most of us want to live a full life, achieve success, and leave a lasting legacy, and in doing so, confronting conflict is inevitable. . But, can … Continue reading
We often think that conflict is bad – it is not. In fact, conflict is natural and a very healthy part of doing business. Management and conflict is as natural as bread and butter.
It’s never easy to initiate a difficult conversation. You have something to say that is unpleasant or uncomfortable and/or you believe that receiver of the message will not take it well. All in all, it’s never any fun for the sender … Continue reading
I was watching CNN this morning in the lobby of the Hyatt Place in Midtown, NY when I glanced at the television blaring a CNN segment on guns and violence. The commentator made a series of “problem” statements and then suggested … Continue reading
Conflict is a normal and necessary part of teams coming together to make decisions. It’s a messy process of discovering what each other knows and creating a holistic, 3-D understanding of what’s important, what’s going on, and what we want … Continue reading
This past week, we met with our friends and colleagues to review our business plans and revisit the latest trends that are happening in our industry. Since it is much more effective to get out of the office and away … Continue reading
I often speak about the importance of “robust dialogue” – a term I picked up after reading Larry Bossidy’s book, Execution. Recently, a company leader and client asked me about how to encourage “robust dialogue.” He had a strong feeling … Continue reading
Many of us have worked for a bad boss at some time in our career — the micro-manager, the yeller, the softy and especially the boss who takes credit for everyone’s work. There are some managers who are so concerned … Continue reading
It seems like every few years we go through a time when people must be terminated from their jobs. Yes, we are talking about firing for cause, “right-sizing, “restructuring”, “downsizing”, etc.. Whatever you call it, it never feels good for … Continue reading
A common team problem is getting people to meetings on time. Meetings start late, people straggle in, and they are distracted with other activities. Try these techniques to tackle this pesky problem: Start on Time. If the meeting was supposed … Continue reading
Everyone is entitled to an opinion, but there are limits to how far team members can take their opinions. All too often, they forget to encourage a healthy dialogue and turn the conversation into a debate of one idea versus … Continue reading
This is an innovative activity with a structured opportunity for groups to experience competition and opportunities for cooperation and collaboration between functional organizations. The exercise works well with 4 groups of equal size in a space large enough for each … Continue reading