When a leader is trying to communicate a complex idea in a simple form, a “contextual model” can help. A contextual model can be a simple 2×2 matrix (think Covey’s important vs. urgent quandrant model), a pyramid (think the food industry … Continue reading
Latest "Communication" Posts
We all have different opinions about how a good conversation is supposed to unfold. Is it one person talking at a time or a big cacophonous melange of disparate voices overlapping each other?
Technology is changing our lives in myriad ways. Much of it is good, but some is causing us harm ̶ psychologically, physically, emotionally, and spiritually. In last week’s column, I approached the subject of cell phones in the workplace, but, … Continue reading
Last week, while facilitating a group of executives at the Chief Executive Network, the discussion turned to allowing employees to carry mobile devices in the workplace. There was great disparity in beliefs, policies, and practices that have been implemented in … Continue reading
I was having dinner last night with a few girlfriends and we were talking about the increasing focus on self. Yes, it’s important to take care of yourself. To be curious about life. To pause, reflect, and meditate. To constantly … Continue reading
This activity encourages team members to come together and “form” faster and to allow team members to “open up.” It works with any size group and requires about 5 to 10 minutes. Meet in a space large enough for each … Continue reading
To achieve a collaborative consensus, it’s crucial to hear from everyone at the table. But what happens when you want to be heard, but get interrupted all the time so your ideas never see the light of day?
I love using this activity to demonstrate how teams assess information to make a decision. This works well with 5 or more people and time required is 15 minutes. Use a space large enough for the team to sit in … Continue reading
This team activity allows you to creatively demonstrate the power of a collective vision. It works with any size group and requires about 5 minutes. You will need easel paper and a marking pen.
This is an awesome activity for developing cooperation among team members and to gain problem-solving experience. It works best with groups of 4 to 8 people and requires 10 to 15 minutes.
I had the pleasure of being interviewed today for the podcast “Steal the Show” by Michael Port. What a great discussion about facilitation and panel moderation. At one point in the interview, Michael mentioned a technique that he encourages all … Continue reading
I just don’t get it. Team leaders tell me they want more dialogue and discussion among their team members. And yet, when I watch the team dynamics, I notice the “boss” (aka the team leader) interject their comments wayyyy too … Continue reading
Last month, we held an amazing virtual panel on Emotional Intelligence (EI) and teamwork with Scott Halford and Pamela Jett. Thought I would recap some of the key messages so that you can build the EI within your team (and … Continue reading
This team activity demonstrates the issues associated with improving a process. Ideal team size is 10 to 15 people or groups of 10 to 20 people and time requirement is 20 to 30 minutes. You will need a ball (in … Continue reading
It’s never easy to initiate a difficult conversation. You have something to say that is unpleasant or uncomfortable and/or you believe that receiver of the message will not take it well. All in all, it’s never any fun for the sender … Continue reading