This exercise works great to demonstrate the concept of informal roles and how it affects the team dynamic and decision-making process. Assemble a group of six or more people. The activity takes 30 minutes and you will need to have the following materials ready: Continue reading “Team Building Activity: The Hats We Wear” »
I just don’t get it. Team leaders tell me they want more dialogue and discussion among their team members. And yet, when I watch the team dynamics, I notice the “boss” (aka the team leader) interject their comments wayyyy too early in the process. Continue reading “3 Ways Leaders Can Encourage Dialogue in Team Members” »
According to Statistics Canada, over 1,000 people turn 65 every single day which means more people are contemplating retirement now than ever in history. Studies show that some are thinking about working beyond the traditional age of retirement, while others are considering early retirement. Continue reading “Beyond the Gold Watch” »
Last month, we held an amazing virtual panel on Emotional Intelligence (EI) and teamwork with Scott Halford and Pamela Jett. Thought I would recap some of the key messages so that you can build the EI within your team (and thanks to Steve Rutan for encouraging me to do this!)
Continue reading “20 Tips to Build an Emotionally Intelligent Team” »
You’ve prepared for an important meeting. The agenda has been sent out to all the participants and you’re ready to rock ‘n roll…or are you? Continue reading “Last Minute Crisis Prevention Checklist for a Very Important Meeting” »
Who remembers as a teenager saying, “When I grow up, I am never going to be like my mother (or father)”? Then you wake up one morning in your 40’s and realize that you are saying and even doing some of the exact same things. Continue reading “What is Determining Your Leadership Style?” »
According to educational psychologist Bruce Tuckman, when people come together to form a team, they go through a predictable pattern of behavior to achieve the work or activity. Watch closely and you can see them move forward (and backward) through these five distinct stages: Continue reading “The Five Stages of Team Development” »
As managers at a large corporation, we would often joke about how after being promoted we were sent our “brain in a box” – standard operating procedures which told us how to think, what to say, what to do, and how to do it. Continue reading “Rules are the Enemy of Leadership” »
This team activity demonstrates the issues associated with improving a process. Ideal team size is 10 to 15 people or groups of 10 to 20 people and time requirement is 20 to 30 minutes. You will need a ball (in a pinch, roll up newspaper and wrap tape all over it!), easel chart, two colored marking pens, stopwatch or watch with second hand, and two additional balls (optional). Continue reading “Team Building Activity: Streamline the Process” »
Did you know that Sunday is officially “Happy Day”? In 2013, the United Nations proclaimed that March 20th would be observed annually as “International Day of Happiness” – a day to recognize the importance of happiness and well being. Continue reading “International Day of Happiness: 6 Ways to Increase Your Happiness” »
It’s no secret. Emotional intelligence, EI, is a necessary skill set for a leader who wants to be effective. Emotional intelligence is the ability to identify, understand, manage, and use emotions in positive and constructive ways.
Leaders who are able to leverage their emotional intelligence, their EI, are able to be the master of their emotions and not let their emotions be the master of them. This ability can be vital when trying to communicate effectively. EI can assist in a leader’s ability to choose the words to use and the words to lose.
One effective way to increase your EI is to build your emotional vocabulary. All too often when we experience emotions we tend to label them with the easiest or most frequently used label. For example, when something bothers us we are often quick to tell ourselves that we are “angry.” And, it stands to reason that if we say we label the emotion we are experiencing as “anger” it might be difficult to stay calm. It might be difficult to communicate in a respectful and professional manner.
What if instead of labeling the emotion “anger,” we do a quick self-check and determine if another word would be more accurate? For example, what if “irritated” or “annoyed” or “frustrated” is a more accurate label? It is often much easier to stay calm and to make wise communication choices when we are only “annoyed” rather than “angry.”
Professionals who consciously work to build their emotional vocabularies and who strive to label their emotions more accurately are putting EI into action. A leader who more accurately identifies their emotions is better equipped to manage and use those emotions in positive and constructive ways. Build your emotional vocabulary and build your EI.
If you want more information on emotional intelligence and what Pamela has to say, register for this complimentary webinar on Building an Emotionally Intelligent Team, Thursday, March 24th.
It’s important to celebrate your team’s small and large victories. Here are some ideas to show just how much you care.
This past week I had breakfast with my friend, Charles Stout – a retired executive from Allstate Insurance, at a restaurant called “Egg N’ Joe” in Scottsdale, Arizona. Two servers approached our table and one said, “Hi, my name is Cheryl. This is my mentor Sam. I am new and in training to become a great server.” Continue reading “Mentoring Programs: How to Set Up New Employees for Success” »
Back in the early days of facilitation, many of us shared our wisdom and best practices through a listserv moderated by Sandy Schuman. (Sandy and I later collaborated on The IAF Handbook of Group Facilitation). Twenty years ago, one of the members, Ned Ruete, posted these top ten things to do as a facilitator. I was inspired. Printed it out. Kept it close. Shared it with the hundreds of facilitators I have trained. And now I’d like to share it with you (with Ned’s permission!) Continue reading “Ned Ruete’s Top Ten Things to Do as a Facilitator” »
In response to my post a few weeks ago, several readers wanted to know how to make a mentoring relationship work more effectively, especially since we all have different communication styles, conflicting value systems, different priorities, and diverse personalities. Continue reading “How to Find a Mentor and Make a Mentoring Relationship Work” »