The Extraordinary Blog
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Spring Newsletter Hits the Newsstand

The Extraordinary Team Newsletter

The Winter Extraordinary Team newsletter is now available! Updated format (no longer html – we have gone back to pdf) and you can access it in full color or grayscale/black & white.

This quarter, we have featured:

 The 2014 Panel Report
What’s Your Expiry Date?
 June 12th Webinar on 5 Sizzling Ways to Spice Up Your Panel Discussion
Practical Team Activities: Is It “On-Brand” or …

Posted April 16, 2014 by Kristin Arnold in Newsletter


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2014 Panel Report: 63% of Panels are Mediocre or Worse

We're in Times Square!

We’re in Times Square!

It’s finally here!

In the largest survey ever conducted about panel discussions, 539 executives, thought leaders and meeting planners shared their frustrations about the panel format.  “The Panel Report: A 2014 Snapshot on the Effectiveness of Panel Discussions at Meetings, Conferences and Conventions,” looks at the effectiveness of the format, the moderator and panelists – what drives …

Posted March 27, 2014 by Kristin Arnold in Boring to Bravo, Communication, Panel Discussion, Presentation Skills


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The Buck Stops Here: The Difference between Accountability and Responsibility

I was recently engaged by an organization where I was asked to teach managers how to make their people accountable so they can be empowered. Well, this is flawed thinking on a couple of fronts. First, you cannot “force” staff to be accountable. But also, the manager in the end is always accountable.

Employees are responsible.

Responsible for their actions, behaviors, attitudes, decisions, work and performance. Responsibility means taking ownership for …

Posted March 10, 2014 by Joseph Sherren in Clear Direction, Decision Making, Leadership


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Olympics in Business: How to Create Corporate Champions

When I ask successful athletes, “What is the one thing that helped you achieve this high level of accomplishment,” they almost always respond, “I had a great coach.”

I find it is the same in business. Leaders who have been able to achieve high levels of success almost always respond in the same manner. “I had a great manager, supervisor or mentor.”

The best coaches teach the skills and spirit that …

Posted February 24, 2014 by Joseph Sherren in Clear Direction, Communication, Decision Making, Leadership


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What Employees See – Employees Do!

A question I am asked quite often by entrepreneurs is, “How do I ensure that new employees and their managers will continue the customer-focused, ethical culture on which the organization was founded?”

This is a great question and one that many leaders ponder. If you are a business owner and are not thinking about this, you should be. The good news is — it is not all that complicated.

The answer …

Posted February 10, 2014 by Joseph Sherren in Clear Direction, Communication, Critical Thinking, Leadership


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Feedback is the Breakfast of Champions

Feedback to an employee is like fuel for a race car. It is not just helpful; it is absolutely necessary for development, engagement and improving performance.

But, remember, feedback and praise are not the same. “Wow, you did a great job, I am so pleased with you” is not feedback. It is praise, which is also important, but does not have the same lasting developmental effect as descriptive feedback.

Feedback is …

Posted February 2, 2014 by Joseph Sherren in Clear Direction, Communication, Leadership, Participation


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Winter Newsletter is Hot Off the Press

The Extraordinary Team Newsletter

The Winter Extraordinary Team newsletter is now available! Updated format (no longer html – we have gone back to pdf) and you can access it in full color or grayscale/black & white.

This quarter, we have featured:

Are You in a Group or on a Team?
The Power of Strategic Thinking
March 13th Webinar on 5 Ways to Jumpstart Your Critical Thinking Skills and …

Posted January 22, 2014 by Kristin Arnold in Critical Thinking, Newsletter


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Stay Relevant Longer

WomanwithExpiryWhen I was growing up in a family of 10 kids, we never paid much attention to expiry dates, since food would never last very long in our house. I am not even sure if there were “best before” labels on most products back then.

Now, everything has an expiry date: food, batteries, licences, vehicles, store coupons and the list goes on. As a management …

Posted January 13, 2014 by Joseph Sherren in Communication, Leadership


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The Power of Thinking Strategically: Plan Your Life – Live Your Plan

Why?csp5160226I hope you had the best 2013 business year possible. Unfortunately, the economy is still hopping like a rabbit and there is still much political and economic uncertainty around the world.

The good news is the outlook is significantly brighter for 2014, and we are witnessing many signs of sustainable improvement.

The holiday season is a busy period for business owners and managers, as well as the time …

Posted December 30, 2013 by Joseph Sherren in Clear Direction, Critical Thinking, Decision Making, Leadership


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It’s Party Time at the Office!

It’s that time of year when most people will be attending holiday parties. As well, many organizations will be hosting company celebrations for their staff after a long year of hard work, dedication and ongoing stress.

But, there are dangers of which every manager should be aware. Inevititibly there will likely be drinking, dancing and inhibitions will be down. This is the time when people become emotional and more open …

Posted December 15, 2013 by Joseph Sherren in Atmosphere, Clear Direction, Communication, Leadership, Team Energizers


Celebrating 20 Years