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I remember hearing a story many years ago about a receptionist who simply did her job.  Came in at 9am, when home at 5pm. Did what she was asked, and not a whole lot more.  Smiled at people she liked and tolerated others.  Then, after some discussion about her purpose at the company, she realized she was the first point of contact. Continue reading “What’s in a Title? Creative Process for Selecting Motivating Job Titles” »