Blog Header

This team activity demonstrates the issues associated with improving a process. Ideal team size is 10 to 15 people or groups of 10 to 20 people and time requirement is 20 to 30 minutes. You will need a ball (in a pinch, roll up newspaper and wrap tape all over it!), easel chart, two colored marking pens, stopwatch or watch with second hand, and two additional balls (optional). Continue reading “Team Building Activity: Streamline the Process” »

Welcome to our guest blogger, Pamela Jett.  She’ll be joining me and Scott Halford for a virtual panel/webinar on Building an Emotionally Intelligent Team on March 24th.

It’s no secret.  Emotional intelligence, EI, is a necessary skill set for a leader who wants to be effective. Emotional intelligence is the ability to identify, understand, manage, and use emotions in positive and constructive ways.

Leaders who are able to leverage their emotional intelligence, their EI, are able to be the master of their emotions and not let their emotions be the master of them. This ability can be vital when trying to communicate effectively.  EI can assist in a leader’s ability to choose the words to use and the words to lose.

One effective way to increase your EI is to build your emotional vocabulary. All too often when we experience emotions we tend to label them with the easiest or most frequently used label.  For example, when something bothers us we are often quick to tell ourselves that we are “angry.”  And, it stands to reason that if we say we label the emotion we are experiencing as “anger” it might be difficult to stay calm. It might be difficult to communicate in a respectful and professional manner.

What if instead of labeling the emotion “anger,” we do a quick self-check and determine if another word would be more accurate? For example, what if “irritated” or “annoyed” or “frustrated” is a more accurate label? It is often much easier to stay calm and to make wise communication choices when we are only “annoyed” rather than “angry.”

Professionals who consciously work to build their emotional vocabularies and who strive to label their emotions more accurately are putting EI into action. A leader who more accurately identifies their emotions is better equipped to manage and use those emotions in positive and constructive ways.  Build your emotional vocabulary and build your EI.

If you want more information on emotional intelligence and what Pamela has to say, register for this complimentary webinar on Building an Emotionally Intelligent Team, Thursday, March 24th.

Recent Articles:

Thinking about Thinking

The Best Environment for Learning and The Law of Effect

Stretch your Leadership Team’s Ability to Think Strategically

Back in the early days of facilitation, many of us shared our wisdom and best practices through a listserv moderated by Sandy Schuman.  (Sandy and I later collaborated on The IAF Handbook of Group Facilitation).  Twenty years ago, one of the members, Ned Ruete, posted these top ten things to do as a facilitator.  I was inspired.  Printed it out.  Kept it close.  Shared it with the hundreds of facilitators I have trained.  And now I’d like to share it with you (with Ned’s permission!) Continue reading “Ned Ruete’s Top Ten Things to Do as a Facilitator” »