As a leader, you have three options when something needs to be done in your organization:
You can do it yourself.
You can delegate it to a specific person.
You can involve a group of people (two or more) to accomplish the task.
This last option requires collaboration – perfect for when the task is complex and requires expertise from a variety of disciplines. Simply put, one person doesn’t have …
The Summer Extraordinary Team newsletter is now available! Updated format (no longer html – we have gone back to pdf) and you can access it in full color or grayscale/black & white.
This quarter, we have featured:
Set Your People Up for Success
The GM Nod is Pervasive
September 11th Webinar on The Team Trifecta: 3 Keys to a Highly Successful Team
Practical Team Activities: …
A few weeks ago, I was boarding a US Airways flight and was warmly greeted by Jay, the flight attendant. That’s no big deal, really, because most flight attendants are very nice to those of us who have status, board first and sit in first class (thanks, USAir for the upgrade!).
What was amazing to me is that he greeted each and every person who boarded that plane with a …
This week I had the pleasure of hosting my friend W Mitchell in P.E.I., where he gave a number of talks to the public and to schools. Many of those who had the opportunity to hear him expressed how he changed their thinking profoundly.
Mitchell has been a U.S. Marine, cable car operator, successful businessman, writer and radio talk show host. He became the mayor …
This isn’t about me. It’s about YOU.
It starts with YOU. It ends with YOU.
Branding expert and leading authority on the science of fascination, Sally Hogshead, is launching her new book How the World Sees You on July 1.
To celebrate all of the new insights she’s learned over the past decade of research, she started Project Fascination, with a goal to show 100,000 people how their personalities add value.
To do this, …
The internal report on GM’s decade-long failure to recall cars with a deadly safety hazard ascribes the appalling incompetency to “the GM nod”. The report describes the GM nod to be “when everyone nods in agreement to a proposed plan of action, but then leaves the room with no intention of following through.”
That continual nodding of the head contributed to at least 13 deaths in more than 50 crashes.
Many of us have worked for a bad boss at some time in our career — the micro-manager, the yeller, the softy and especially the boss who takes credit for everyone’s work.
There are some managers who are so concerned with looking better than others that they view leadership as a contest. They actually compete against their staff instead of working with them.
They do this by always needing to be …
The Winter Extraordinary Team newsletter is now available! Updated format (no longer html – we have gone back to pdf) and you can access it in full color or grayscale/black & white.
This quarter, we have featured:
The 2014 Panel Report
What’s Your Expiry Date?
June 12th Webinar on 5 Sizzling Ways to Spice Up Your Panel Discussion
Practical Team Activities: Is It “On-Brand” or …
We’re in Times Square!
It’s finally here!
In the largest survey ever conducted about panel discussions, 539 executives, thought leaders and meeting planners shared their frustrations about the panel format. “The Panel Report: A 2014 Snapshot on the Effectiveness of Panel Discussions at Meetings, Conferences and Conventions,” looks at the effectiveness of the format, the moderator and panelists – what drives …
I was recently engaged by an organization where I was asked to teach managers how to make their people accountable so they can be empowered. Well, this is flawed thinking on a couple of fronts. First, you cannot “force” staff to be accountable. But also, the manager in the end is always accountable.
Employees are responsible.
Responsible for their actions, behaviors, attitudes, decisions, work and performance. Responsibility means taking ownership for …