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Many years ago I had a boss who said: If you don’t truly like your customer, you will not have him for long. And that is the philosophy that Eustace Reeves uses to run a successful business.

Have you ever been in a situation where you simply felt overwhelmed?  So many things to do…392 emails to act on, seven people knocking on your door, and oh, you forgot to call your mother.  All of which are demanding … Continue reading

This is a terrific activity to creatively demonstrate the use of the force-field analysis “tool.” This exercise is ideal for 8 or more people and requires 10 minutes. You will need a long rope with red tape in middle and … Continue reading