When you first enter Island Chocolates in Victoria by the Sea, it feels like you’ve gone back in time to a general store of the 1800’s. That’s because you have! The building was actually the Wright Brothers General Store from … Continue reading
Have you ever had an amazing customer experience where everything smacks of the brand promise? At a restaurant, the maitre de, the server and the chef paid attention to every detail. During your hotel stay, the towels and the amenities … Continue reading
Throughout our lives, we all struggle with balancing our professional with our personal life. Some will say that there is no such thing. However, I believe the future is not about balance, but work-life integration.
Corporate boards often talk about strategic issues at their meetings – but in my experience as a professional meeting facilitator, they talk about the strategic issues they know about. The ones they can see on their horizon. But what about … Continue reading