I was facilitating a mastermind of manufacturing executives when we started chatting about strategic plans – and more specifically, about what makes a strategic objective “good?” So I offered up my four criteria for a worthwhile strategic objective, and since … Continue reading
I know I have discussed this in earlier blog postings, but now I see evidence that more and more companies are abolishing the Annual Performance Evaluation (APE).
This team activity allows you to creatively demonstrate the power of a collective vision. It works with any size group and requires about 5 minutes. You will need easel paper and a marking pen.
I was talking to a client this past week about my last blog posting and she asked, “So what’s the difference between a process map and a customer journey map?” A great question, indeed as they are really two sides … Continue reading
The Six Sigma tool SIPOC (supplier, input, process, output, customer) is a powerful business tool in the process improvement toolbox. I have used it for over two decades to help organizations map their current processes – and to improve them.