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Featuring Kristin Arnold January 17, 2011 … Kristin Arnold joins Jim Blasingame to discuss what to do about the fact that 21st century customers are …

Last week, I attended the National Speakers Association’s Keynote Lab in Las Vegas, NV.   With 146 people in attendance at the technologically sophisticated Meet Las Vegas, Rory Vaden and his faculty, Mark Sanborn, CSP, CPAE; Bruce Turkel; Mary LoVerde CPAE’ Jane Atkinson; Dan Maddux; Mike Rayburn, CSP; and special … Continue reading

Most presenters stand behind a lectern if it is in the room.  Don’t do it!  Although a handy place to put your notes, the lectern creates a physical barrier between you and your audience.  Stand to the side of it, … Continue reading